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Feedback from Our Customers Below is a just a small sampling of the e-mail portion of the praise that spoils us here at Riordan Artistry.
John, The piece looks AWESOME! I talked to my sister and she received it this morning. Thanks for all your hard work! -Steve
Wanted you to know the Cocktail Shaker arrived today in beautiful condition
and I am sooooooo pleased with your repair work. Thank you, thank you for
taking on this unusual task. I think it is actually more beautiful now than
before.
Nancy [S.]
Hello John,
Thank you so much...and I could not be happier
with the quality of your work. Your professionalism and attention to detail
are very much appreciated. Blessings... Terry [C.], Reflecting Brilliance, CA, USA (on behalf of the American Counsel on Exercise)
Chuck,
I wanted to follow-up my phone call on 27 Jun with an email regarding the glass award. I could not have chosen a better company than Riordan Artistry. Mr. Oram was sufficiently stunned when presented with this unique award. Quite a few of the more than 50 people in attendance asked for your web address which I gladly provided to them. Given the short turnaround time (less that a week), Riordan Artistry rose to the occasion and supplied what was the fitting award for Mr. Oram's distinguished career. Again, I want to express my heartfelt thanks and I look forward to working with Riordan Artistry in the future. Sincerely, Robert B. [W.] Jr.
Hi John and Chuck,
Guess what? The star awards were such a big hit that we need another one! This time there is no rush, so whenever you are able to order the crystal and complete it would be fine. We will not be presenting this until the opening of school in August. I apologize the whole order has been so piecemeal -- from the original 15 to an additional 5 and now adding one more. We appreciate your work and the final pieces are really something the recipients can be proud of for earning. Please let me know if you have any questions or concerns. Thank you! Sherri [A.] Director of Community Relations & Learning
John~
Our Crystal Ball Luncheon was last Thursday, and the statues were a HUGE hit! Everyone loved them! They really turned out fabulous. Thank you so much for your help with this project. I'll be in touch next year for the '06 event. ~ Jennifer Jennifer L. [B.]
Chuck, The packages arrived safe and sound today, albeit VERY late in the day. I think the holidays have UPS a little behind schedule. In any event, the item is absolutely beautiful and I’m sure the gentleman to whom it is to be delivered (this year’s recipient of the award) will be thrilled with it. I will stress to him the importance of lining up the plastic tabs on the plate with those on the base to ensure it does not slip. I will also make sure to point out the extra plastic tabs you included in the box with the base. As I said in our last telephone conversation, we are interested in obtaining a quote for a replication of this piece (even if we utilize a smaller glass plate) to be made to present to the daughter of Harlan Schwartz who commissioned this award (and is the one sitting beside her father in the image used on the award). I glanced through the catalog you included in the shipment and was wondering is something like the 8” jade glass plate (Item R056 on page 68 of the catalog) would be a suitable surface on which to place the image. Certainly, any suggestions you may have would be greatly appreciated. I am out of the office again tomorrow until mid-afternoon, but should be in all day next Monday. I look forward to hearing back from you, and again, thank you and everyone at Riordan for doing such a fabulous job on this trophy. Best wishes and happy holidays,
Leslie [M.]
Fantastic, Chuck please pass on our thanks to your guys for again a very trouble free and quickly delivered project, and a very merry Christmas from everyone at Evolution. I just wish all our suppliers were as professional. Regards Ritchie, Evolution Systems, U.K.
Chuck, My order arrived today and I am very pleased with it. The workmanship and quality of the awards are excellent, and the overall look is exceptional. I'm certain the award recipients will be delighted to display such a unique and striking piece in a highly visible and prominent place. Thank you for your help and I look forward to continuing our business relationship.
Sincerely,
Mr. Becker, I received my order and it is perfect. Thank you for doing such a great job and for rushing it to me. I look forward to working with you in the future. Thanks again, Aesha [R.] Battalion Training Officer
Dear [R.A.],
I wanted to thank you for the beautiful awards you engraved for our school. The crystal cubes were perfect, and your suggestions on how to add depth and dimensions to our engraving design were perfect. The engraving done, was spectacular, and we were honored to present the winners of the competition with true pieces of art. Our transaction couldn't have been any smoother, and Riordan Artistry will certainly be a business we will turn to when we have a need for quality work done by a quality business. Best, Michael [L.]
John -
The mugs were lovely -
THANK YOU !
Happy Monday !
Anne [E.]
WOW! YOU are unbelievable! It is fantastic!!!!!!!!!!!! LOVE IT!!!!!!!!!!!
I'll pick it up tomorrow... what is the total? I might pay with an HJWC check
if okay?! Thanks!!!
PATTY
[N.]
HINSDALE JUNIOR WOMAN'S CLUB New Membership Advisor, 2002-2003 Past President HINSDALE COMMUNITY NURSERY SCHOOL, Publicity Co-Chair USO - 2004 GALA Co-Chair Hinsdale, IL
[R.A.], I just wanted to say thank you for all the hard work you have done for us. The pieces are absolutely beautiful! Everyone at AthletiCo has commented on how good they look. I wish I could have been there to pick them up in person. (That's the receptionist's curse, someone has got to answer the phone! ) Nancy enjoyed your shop. I will have to stop by on my lunch hour someday and check it out for myself. Thank you again. It has been a pleasure working with you. Sincerely, Heather H. / AthletiCo / Oakbrook, IL
[R.A.], I received the piece. It looks great! Steve [M.]
John, I wanted to thank you the bevel job looks great I really did not expect
this to come out so good! Thank you.
Kevin
Good Morning John, I know it wasn't fair to wait so long to contact you...the awards are beautiful...we are all most pleased... I only unwrapped one...then let Sandy do the other 2 a couple days later...didn't want to handle any more than necessary...We are very happy...Thank You! Let me know when you anticipate finishing the order and we will get together to finalize everything. Thanks Again...and I really appreciate your understanding. Terry C. (on behalf of American Counsel on Exercise), CA, USA
Thank you very much. We have received the (crystal) trucks and are very happy
with them. We appreciate your great service and prompt delivery. Devorah [D.]
John - The award arrived and it is wonderful. You do such a great job - and I am so pleased that you are able to help us again this year! Thank you for following up. It's a pleasure working with you -Laurie Laurie [T.]
John – the piece arrived – very nicely done – thanks so much for your help. David
David H. [N.] , Founder
Hi, [R.A.]. Just a quick
thank you for such a quick turn-around on the awards. They are sooo beautiful
-- I had not seen the previous awards you had done. You are splendorific!!!
Thank you and Mary Beth for everything. Best to you, Rosalinda [L.] / Hewitt-Cyborg
Systems Inc., Chicago, IL. Hi [R.A.], Dear [Riordan Artistry], It's more than perfect, it's everything I wanted to find for them and
more. A lot of memories. Thanks, [Riordan Artistry]. We'll call you next week.
[customer was visiting Chicago and wanted to stop by our shop] Tami C. P.S. - and I have been nice to Ron! [man who gave word-of-mouth
referral] Tami C.
Hi [Riordan Artistry],
Ritchie J.
Dear Family and Friends who are Family,
The windows which have been created for the memorial for Raymond H(.) - our
beloved Dad and husband - for St. Paul's Lutheran Church in Sadorus have
been completed and will be installed soon. I have included a picture of them
below.
The dedication for these windows will be held during the church service on
Sunday, August 25th, starting at 10:00 a.m. at St. Paul's in Sadorus. After
the church service there will be a short "Family Service" in the vestibule
(about 10 minutes.)
We would like to invite all of you to come and help us celebrate Ray's life
with us on that day. We know that many of you contributed to his memorial
fund and we would like you to see the result of your thoughtfulness and
generosity.
After the service, you are invited to lunch with us. If you plan to come,
please let Ruth know (by reply email, phone at 630-752-xxxx or snail mail
at Ruth C. - Wheaton, IL 60187) so that we can make appropriate plans.
Thank you all for your love and care throughout the years. It has meant the
world to our family - as you do.
With God's Blessings from all of us (und mit freundlichen Grüßen),
Agnes H(.), The children of Agnes and Ray
------//------
PS - Here is the website of the company that designed and created the windows.
A Russian [actually a Ukrainian-born American - R.A.] artist created the design after studying
over 50 pictures of the church and its elements, i.e., stained glass windows,
locks, lights, the altar, exterior design, the organ, detailed views of door
handles and hardware, etc. We think Riordan Artistry in Villa Park, IL did
an exquisite job on the design and creation of the windows. Thank you
[Riordan Artistry]!
Riordan Artistry, Inc. - Premium Sandblast Etching in Crystal, Glass and
Marble
Hello [Riordan Artistry]!
We have received the globe columns and they are absolutely beautiful! We
are very pleased with your work and will recommend your company to other
colleges and departments here at OSU. (more info deleted...)
Please contact me if you have any questions, and again thank you for a beautiful
job!
Tamara T(.)
[Riordan Artistry], this is Debrah Doyle calling.
I just recieved that diamond award through UPS. It is absolutely gorgeous.
It is absolutely beautiful!
Once again, you guys have outdone yourselves. This is absolutely gorgeous.
... And I would like to than you for everything that you did, and for throwing
that little tree (graphic) in for us. It is absolutely beautiful.
..And I know that when my auntie sees this she will absolutely fall
out on the floor.
Thanks again. Bye bye.
Debrah D. [Atlanta, GA]
[Riordan Artistry],
Thank you very much!
There is a STRONG possibility, that I may be ordering additional sculptures
(same as this order) in the near future.
Looking forward to receiving the shipment!
Have an excellent weekend!
Detective Robert C. [Paterson, New Jersey]
Thank you so much. You did a great job.
Jennifer L. P. [Troy, NY]
Just wanted to drop you a quick line to say that our Grandparents loved the
piece. Tears started flowing! It was definitely a hit & went right to
their heart! Thanks again for your hard work and hustle!
Kelly S. [Scottsdale, Arizona]
WOW!!!!! It looks absolutely perfect. It's amazing to look and our Grandparents
on glass like that. I DO appreciate your hussle and assure you that because
of your hard work the 60th Anniversary party will be much more memorable!
Thanks again! I can't wait to present it to them!
Kelly S. [Scottsdale, Arizona]
John,
Received the mini lighted sculpture. IT IS GREAT! Looks better then the picture!
You did a great job. I will defiantly recommend you to anyone that calls.
Have a great day!
DANIEL E. V., USAF [Whiteman AFB, Missouri]
Hey fellas , Happy New Year and a belated Merry Christmas! I want to Thank
(you) for the ideas and, for such a wonderful job you did on the sets and
the coasters! It was a big hit with my two sons and son-in-law! My wife and
daughter said it was a great gift with the engraving you did on the coasters
and lighter and ash tray sets! Well, I want to Thank (you) again and looking
forward to the horse idea you both let me in on!
I am really counting on that for a Valentine's Day gift for my wife!
Thanks Again
Paul K. [Naperville, IL] hope you post this on your Web
site and we will see you soon!
(Postal Mail message) re: a winning racehorse image halftone
blasted into blue-colored, iceberged glass.
Thanks again [Riordan Artistry]!
You did a great job. And our neighbors loved the gift.
Mike M. [Covina, CA]
Subject: Well Received!! John:
John & Company:
The piece is absolutely fabulous, and the addition of the golfer image was
a great choice. Riordan Artistry is heads above any other artisans. The attention
paid to detail and design cannot be beat anywhere else. Art is your name,
perfection is your game.
What time do you get in on Saturday? Would like to buy you breakfast or lunch
if your schedule permits.
Take Care and Thanks Much,
Paul R. F. [Saint Charles, IL]
[Riordan Artistry -]
We got the globes today. We love them! They are perfect. Thank you very much
for your efforts.
Warmest regards,
Daphne [Los Angeles, CA]
(RA comments: ...Black marble globes, with sandblasted etching and
gold color fill.)
[Riordan Artistry],
The engraved baseballs were a great hit at the party. All the coaches loved
them. I'm glad I called you. This is better then giving a trophy or a plaque.
Its something they can keep always. I look forward to doing business with
you again soon.
Thanks...Jill B.I. [IL]
John -
They look absolutely wonderful!!! [from digital photos attached to
email] I can't thank you enough for all you've done for us. Everyone
just loved the golf and vendor awards. I would greatly appreciate it if you
could ship these items to us as I won't be back in the office until Thursday.
Thanks again for everything.
Renee R., J.C. Whitney [Chicago, IL]
Dear John:
No need to apologize for "the delay". My desire has always been for beauty
and excellence in craftsmanship. Those two qualities do not necessarily come
with speed. For a superior service, I am always patient. Thank you for being
conscientious. Share my pleasure with what your staff has created with all
of those who were involved in the project. My hope that this project has
been as helpful to your growth in abilities as the work is symbolically
meaningful to me.
Sincerely,
Ron G. [UCLA, Los Angeles, CA]
"[The gift recipient] really liked the glass work you did. (...)
Thanks a lot, really did a great job!
Mike D. [Tinley Park, IL]"
(RA comments: We did a "Black Sheep" in full color in our Mini-Lighted
Sculpture format. We covered the paint from the back with a thick resin to
protect it for all time. We found the mixing of colors to obtain a black
which we could effectively illuminate as very challenging indeed.)
"Happy New Year, [Riordan Artistry]!
Patty N. [Naperville, IL]"
(RA comments: That was our third year of producing about 300 ornaments
for this organization. We were granted permission by the Roman Catholic Holy
See to reproduce their special Millennium Jubilee 2000 design. We were originally
contacted three years ago after this customer was left without having their
ornaments on time from another crystal and glass supplier.)
"John, thank you again for the fantastic job. We made these
really cool boxes for them so they looked even more special.
"John,
"John you are a delight, I wish all of my Vendors would ship
that soon.
(Riordan Artistry),
I wanted to take the opportunity to thank you for your impressive work on
the Chicago Area Healthcare Recruiters Awards.
The awards presentation were the highlight of the evening and it was great
to be able to Present Shirley Graf (W.)elch with the lifetime achievement
award. The blue crystal Mario Cioni Lead Crystal Renaissance vase was exquisite
and defiantly wowed the audience! It was truly special and unique. Thank
you for the recommendation. As always, working with you we know you will
recommend just the right award for the occasion. Shirley was very moved and
touched with her award. She is normally very stoic and she was reduced to
tears. According to her husband the award blew her away! It was just the
motivation she needed to keep her going until her retirement in a couple
of years.
The institutional awards we also very impressive and a significant recognition
gift for that group. Thanks for the quick turnaround on that order!
Sincerely,
Christina P.
Hi [Riordan Artistry],
(RA comments: We produced 50 hearts of variable-depth-carved, solid
crystal for this customer.)
"THANK YOU!!!!!! The picture looks wonderful! My parents are
now on the lookout for it, and if I know them, they'll be looking out the
window, every time a car drives by!
"Dear [Riordan Artistry],
(RA comments: We were told that the normally stoic healthcare
professional who received the etched Mario Cioni Crystal referred to above,
cried and stated that the award made it all worth it. ...And that now
she could continue more easily her remaining years before
retirement.)
We received the order over the weekend and were both
very pleased with it.
[Riordan Artistry],
[Riordan Artistry]
FYI:
Hi [Riordan Artistry],
[Riordan Artistry] |
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